This document contains the course materials for the Constitution, Law, and the Auxiliary courses which are required for LCSA NCOs and Officers. NCOs are required to take CLA-I while officers are required to take both CLA-I and CLA-II.
As of January 2016, these course materials are being rewritten. The new CLA-I materials and the parts of CLA-II which have been converted are now at:
The remainder of CLA-II material here is still the latest. As the new material is finished, these pages are being redone.
The new coursebooks are in a LyX (opensource publishing tool) document which lets us create the coursebook and slides from one common source. All of the materials are under a Creative Commons license. The source files are available on request.
The intent of this course is to cover the basics of the history/purpose of the Sheriff's office, property rights under the Constitution, our role as an auxiliary, and the legal issues surrounding intervention in situations we may face (i.e.: consent to treatment for first aid situations, MO law on intervention to prevent a violent felony, fcc regulations governing radio use in an emergency). It shall also cover the differences inherenent in the roles we may play (deputized, acting as a volunteer, acting in personal capacity). We will look at some historical cases where things may have been done right and some where they were done wrong and discuss them.
Passing shall (eventually) require a multiple choice test and one or more short essay questions. This page and its subpages will grow into a course outline and study guide. Because this course is taken at different depths for NCOs and officers, the outline will need to be developed with that in mind.
Further Reading List:
Approach to reading:
The whole constitutional set-up is intended to be neither democracy nor oligarchy but midway between the two--- what is sometimes called 'polity', *the members of which are those who bear arms*. [emphasis in original] ---Aristotle, "Politics"
And yet in some cases a man may not only use force and arms, but assemble company also. As may assemble his friends and neighbors, to keep his house against those that come to rob, or kill him, or to offer him violence in it, and is by construction excepted out of this Act; and the Sheriff, etc. ought not to deal with him upon this Act; for a man's house is his Castle, and domus sua cuique est tutissimum refugium (a person's own house is his ultimate refuge). And in this sense it is truly said, Armaque in Amatos sumere jura sinunt (and the laws permit the taking up of arms against armed persons). ---Sir Edward Coke's "Institute of the Laws of England" (1628)
No wearing of arms is within the meaning of the statute unless it be accompanied with such circumstances as are apt to terrify the people; from when it seems clearly to follow, that persons of quality are in no danger of offending against this statute by wearing common weapons... --- "Treatise of the Pleas of the Crown", William Hawkins;
Blackstone's "Commentaries on The Laws of England" (1765) re the British Bill of Rights of 1689 :
But in vain would these rights [e.g. free speech] be declared, ascertained, and protected by the dead letter of the law, if the constitution had provided no other method to secure their actual enjoyment. It has, therefore, established other auxiliary subordinate rights of the subject, which serve principally as outworks or barriers, to protect and maintain inviolate the three great and primary rights, of personal security, personal liberty, and private property.
And lastly, to vindicate these rights, when actually violated or attacked, the subjects of England are entitled, in the first place, to the regular administration and free course of justice in the courts of law; next, to the right of petitioning the king and parliament for redress of grievances, and, lastly, to the right of having and using arms for self-preservation and defense.
...We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness...
Declaration of Independence
...it is their right, it is their duty, to throw off such Government, and to provide new Guards for their future security...
Declaration of Independence
b. Upon the effective date of this article, the office of constable serving magistrate courts is abolished. The functions, powers and duties of such constables shall be transferred to and be performed by the sheriff of the county or the sheriff of the city of St. Louis.
The general assembly shall not pass any local or special law:
...
(21) creating offices, prescribing the powers and duties of officers in, or regulating the affairs of counties, cities, townships, election or school districts;
That the right of every citizen to keep and bear arms in defense of his home, person and property, or when lawfully summoned in aid of the civil power, shall not be questioned; but this shall not justify the wearing of concealed weapons.--- Mo. Const. Art. I, § 23
A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.--- U.S. Constitution, 2nd Amendment
"...it is indeed, a public allowance under due restrictions, of the natural right of resistance and self-preservation, when the sanctions of society and laws are found insufficient to restrain the violence of oppression... "
Citations used in this course along with resources for further study.
The second part of this course series will expand on the introductory course by looking at how the need for civilians in civil defense roles has changed from early Colonial militias to a broader focus on emergency management. We will read historical accounts of civilians in emergencies from the 1700s to the modern day. The latter portion of this course shall focus on emergency management scenarios from commonplace to speculative fiction in order to stress our understanding of morality and law. While CLA-I is primarily instructional, CLA-II is seminar-style and focuses on discussion and role-playing.
Warning: This course deals with controversial and emotionally-charged topics. Emergency volunteers, by their nature, are employed in difficult, sometimes horrific, circumstances which probe at the edges of our social order. Disasters bring out the very best and very worst of people. This course aims to help prepare volunteers to deal frankly with these issues and act in a leadership role when other people may not be acting rationally.
While the CLA-I course is required for all volunteers, this level is required for all commissioned officers. Let's start by defining "officer". Dictionary.com yields the following (selected definitions only):
- a person who holds a position of rank or authority in the army, navy, air force, or any similar organization especially one who holds a commission.
- a person appointed or elected to some position of responsibility or authority in the government, a corporation, a society, etc.
Note the use of the word 'commission'. What is a commission?
- authority granted for a particular action or function.
- a document granting such authority.
An officer in the Auxiliary is a volunteer who holds a 'commission'. This is more than a nice piece of paper signed by the Sheriff that you can frame: a commission grants authority for a particular action or function, and according to definition four of 'officer', this involves responsibility. An enlisted volunteer is 'enlisted' to assist the Sheriff carry out his responsibilities. An officer is commissioned to exercise authority and hold responsibility for the Sheriff. In other words, an officer is a leader within the realm of the tasks delegated to us by the Sheriff and a leader expected to be held accountable in turn to his or her superiors (the Sheriff, the County government, the people who elected that goverenment).
Under our system of government, an officer is a proxy for authority held by the people themselves. The people, as a nebulous collective, cannot exercise authority effectively; someone has to actually be on the spot to make the decisions that get things done. The people elect government, the government creates law and policies, and officers are appointed to support those laws and polices within the limits of their delegated authority. Officers, as needed, enlist additional assistance to discharge their office.
In order to be an effective officer, there are five things, therefore, that are crucial to know:
This section of the training will answer these five questions.
An officer is always commissioned by an elected official or officials. The commissions of US military officers are recommended by the President (through the Secretary of Defense) and approved by Congress. In the Missouri National Guard, the legislature approves commissions recommended by or on behalf of the Governor. In the Auxiliary, the Sheriff is our elected official and must personally approve commissions because it is his authority which is being delegated on behalf of his constituents.
The Commander or the Chief of Staff recommends officer candidates to the Sheriff which have been vetted by our established procedures. Let's look at the standard format for officer recommendations:
In accordance with your request to organize a volunteer auxiliary under the Lawrence County Sheriff's Office, and in conjunction with the Mission Statement and Organizing Document of this date, the following list of officer candidates is submitted for approval.
...
I hereby solemnly affirm that these candidates are, to the best of my knowledge and belief: honorable citizens, exemplary members of the community, willing of faithful service, not judicially barred from service under arms, and shall be a credit to both the Office of Sheriff and the LCS Auxiliary; attesting on my own honor to the same.
Straight off, we see the source of our authority in recommending officers: the Sheriff has made a request to organize an auxiliary. The auxiliary was embodied in its organizing documents (which are periodically approved by the Sheriff), and, in accordance with those documents, we are submitting candidates for the Sheriff's approval.
The last part defines the character required of officers and follows a traditional format. The officers exist to fulfill an office, a "a position of authority, trust, or service, typically one of a public nature" (definition 5), given to the Sheriff by the people and delegated to us in turn. We discussed the origins and authority of the Office of the Sheriff in CLA-I.
Our officers' commissions contain the following:
Know Ye, that reposing special trust and confidence in the patriotism, valor, fidelity and abilities of [Candidate], I do appoint him a [Rank] in the Lawrence County Sheriff's Auxiliary to rank as such from the [Date]. This Officer will therefore carefully and diligently discharge the duties of the office to which appointed by doing and performing all manner of things thereunto belonging.
So, our responsibilities are to carry out the orders of the Sheriff within the tasks appointed, which, from the previous quotes, we know to be 'in accordance with his request' to organize an auxiliary and defined by the Mission Statement and Organizing Document. "All manner of things thereunto belonging..." therefore includes:
- To perform routine tasks, such as neighborhood patrols, to free up deputies and funding where possible.
- To provide additional manpower in an emergency either by performing rear-area tasks, freeing up deputies, or by performing forward relief tasks and allowing deputies to concentrate on law-enforcement/investigation. (Examples: directing traffic, maintain checkpoints or barriers at an incident site, guarding equipment or facilities, assistance in search and rescue operations, providing for refugees, augmenting neighborhood patrols, etc)
- ... etc ...
All authority has limits. What are the limits of Auxiliary officers?
And this Officer is to observe and follow such orders and directives, from time to time, as may be given by me, or the future Lawrence County Sheriff, or other Superior Officers acting in accordance with the laws of the State of Missouri and Lawrence County.
This commission is to continue in force during the pleasure of the Lawrence County Sheriff for the time being, under the provisions of the organizational documents of the Auxiliary and the component thereof in which this appointment is made.
So, we have orders and directives of the Lawrence County Sheriff and of other Superior Officers who are in turn limited by the laws of the State of Missouri and Lawrence County. Any of these define the limits of an officer's authority. As discussed in CLA-I, the 'laws of the State of Missouri and Lawrence County' are themselves limited by the Constitutions (US and state) which define our system of government. All officers take an oath that 'I will support and defend the Constitution of the United States and that of the State of Missouri, against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same...'.
It should be noted that the Sheriff is empowered by law to delegate all or part of his authority to others to carry out his duties. The Sheriff, in particular, is empowered to enforce law, investigate crimes, detain or arrest, to serve summons, and to execute the orders of the courts (liens, judgements, etc.). Deputies, by definition ("a person whose immediate superior is a senior figure within an organization and who is empowered to act as a substitute for this superior"), inherit all of his authority in these regards. According to our Organization Documents and according to Missouri law, officers of the Auxiliary do not receive these authorities. We are not Licensed Peace Officers (LPOs) and are not therefore empowered on our own to enforce law, to detain or arrest, to serve summons, or to execute the orders of the courts. We can assist the Sheriff or a Deputy (or potentially some other LPO) in doing these things, but we have no authority in these matters in and of ourselves unless and until deputized and then only temporarily within the confines of that emergency.
Even within these limits, an order from an officer, whether from an officer of the Auxiliary to a subordinate or from the superiors over the Auxiliary, namely the Sheriff and his Deputies, is void and without force if it does not comply with the law and with the Constitutions which underly the authority of the law itself. This limit directly conflicts with the concept of Chain-of-Command and intentionally so. We are not made to take an oath to serve the Sheriff and then let him sort out the Constitutional issues; the Constitution requires every officer of every kind to individually swear to uphold it.
United States v. Calley and Defense of Superior Orders
On 16 March 1968, a large number of unresisting Vietnames were herded into a ditch just outside Mai Lai and summarily executed by American soldiers. Lt. Calley received orders from a Cpt. Medina to execute Vietnamese civilians in the village and carried out these orders with respect to between 75 and 100 villagers. Calley was charged with murder, tried, and convicted. Lt. Calley defended his actions by stating that he was following orders of a superior officer and therefore was not responsible for his actions (and the actions of the men under his orders in turn).
The United States Court of Military Appeals heard the case and rejected Calley's defense, upholding the convictions for murder[United States v. Calley, 46 C.M.R. 1131 (1973)].
Lieutenant Calley's defense was that he was obeying the orders of his superior officer, Captain Medina. Because he was not free to disobey the orders, Calley maintained, he was not responsible for the Mai Lai massacre. He was therefore coerced into killing. Rejecting Calley's defense, the court ruled that every person must accept responsibility for killing. No one who obeys the order to kill can transfer responsibility. Despite the need for military discipline, which is admittedly great, the court held that officers must disobey clearly illegal orders, particularly when they lead to death.["Criminal Law, 5th Edition" by Joel Samaha, West Publishing, St. Paul, MN 1996 pp 253-254]
Again, from Dictionary.com:
a series of administrative or military ranks, positions, etc., in which each has direct authority over the one immediately below.
Because more than one person is given authority, there has to be some way to know who is in charge at any particular moment. Off the field, we may have the leisure to deliberate and work collaboratively; in the context of an emergency, we probably do not have that luxury: we may still collaborate and deliberate when and where we may, but someone has to make the decision and ensure that the whole structure focuses on the mission.
This is the purpose of ranks in the service and it is the purpose of uniforms, badges, ids, name-tags, etc.: they are emblems of authority. A uniform and particular insignia defines the kind of authority you have been delegated (you are an officer of the Lawrence County Sheriff's Auxiliary), the level of your authority within the hierarchy (your rank and insignia), and your level of training or specific authorities you have been tasked with (your service pins). Again, from our commission:
And I do strictly charge and require those Officers to render such obedience as is due an officer of this position. And this Officer is to observe and follow such orders and directives, from time to time, as may be given by me, or the future Lawrence County Sheriff, or other Superior Officers...
Within the Auxiliary, and within the Sheriff's Office, there is a clear ordering from top to bottom over who is in charge (well, mostly: we'll get to the exceptions). When we work with other agencies, say coordinating on a single incident response, we work under the principles of the Incident Command System (ICS) and unity of command:
The concept by which each person within an organization reports to one and only one designated person. The purpose of unity of command is to ensure unity of effort under one responsible commander for every objective.
and there is still (or should be) a clear hierarchy from the Incident Commander all the way down. Under the principles of ICS, rank and seniority do not define position within the response, so, for instance, a Major in the Auxiliary can be under the orders of a Corporal of police (and, indeed, that exact situation occurs when working under the Sheriff's Office as well) or a volunteer fireman, an EMT, or a rank-and-file CERT volunteer. What is important is that the Incident Commander assigns positions within the structure and each member of the team knows precisely who their superior is from their direct supervisor all the way up the chain-of-command. Teams work together to fulfill assigned objectives. Within self-contained units composed of Auxiliary volunteers, we will generally follow our usual rank structure (...except when we don't, but, again, we'll get to that).
Chain-of-command also defines legal responsibility. We not only need someone to make the decision, we need someone to take responsibility for that decision, and if necessary, someone whose feet get held to the fire if the decision goes wrong. One's position within the structure, and therefore, one's precise responsibilities can change throughout an emergency. In emergencies, as in military action, members of the chain-of-command can become injured or incapacitated. A defined chain-of-command determines who assumes authority and what authority they assume when their superior is suddenly not there. If a team-leader becomes incapacitated, the second-in-command takes charge. If the Communications Officer becomes injured, a specific subordinate will generally take over.
William Sitgreaves Cox and the USS Chesapeake
Under particularly dire circumstances--- and disasters are by definition dire--- a low-ranking officer can suddenly end up in an unexpected position. Take the situation of one William Sitgreaves Cox, who was a Temporary Third Lieutenant (the lowest of the low, below our Junior Grade Lieutenant) in charge of a gun crew on the USS Chesapeake during the War of 1812. In a battle with the HMS Shannon in 1813, every single one of his superiors up to and including the Captain was wounded and incapacitated. He left the deck to carry his wounded captain to the infirmary. At that moment, however, he was in command of the ship and did not know it. By taking Captain Lawrence below decks, he unintentionally abandoned his post. Confusion over command caused the ship to be captured by the British. Lt. Cox was tried, court-martialed, cashiered from the service and lived in disgrace. While this may seem harsh, it was Lieutenant Cox's responsibility to know the chain-of-command and to determine who was in charge before leaving his post. His error was simple but grave.
Patient Abandonment
We do not operate under the same circumstances as Lt. Cox, but we can end up in roughly analagous situations. One such has to do with patient abandonment. When a medical professional or responder (including an Auxiliary volunteer performing first aid or assisting in Search and Rescue) is caring for a victim, they may not simply abandon the patient without handing off responsibility to someone else. Abandonment can result in civil and sometimes criminal penalties. That means that a volunteer may not simply leave a victim and assume that someone is caring for them; responsibility must be clearly handed off. If you are assisting at a treatment area and a second disaster strikes, leaving your superiors incapacitated, it is your responsibility to determine who is in charge, to inform your new superior or to take responsibility yourself until relieved, requesting help if you are unable or unqualified to discharge your new duties.
Formalities of Command Transfer
This is one of the reasons for the formalities of transferring command. Because legal responsibility is involved with chain-of-command, when it changes, it must be formally recognized in some fashion. ICS requires that an incoming Incident Commander must be briefed by the current IC and that the transfer of command must be announced. This same form must be followed at other levels of supervision: when watches change, when an arriving EMT takes responsibility for a volunteer's victim, when a deputy arrives at the accident where you were first-on-scene, etc. If this is not observed, you are no longer in charge, but you may end up still being held responsible for what happens. Briefings may be written or oral as dictated by circumstances. Sometimes the formalities may be very short, including the traditional: "I relieve you, sir," "I stand relieved," but they must be observed in all circumstances.
For example, when handing over the care of a victim to an arriving doctor: "Doctor, your patient is Emily Jones, 36. She was injured when she was thrown clear of her car, has severe lacerations, contusions, and a probable head-neck injury. She has been breathing but not responsive, and her pupils are not dilating. We have immobilized her head and neck and stopped the bleeding. We found a Medic Alert bracelet and she is diabetic." This is a short, complete briefing and it also transfers responsibility with the words "your patient". You are making it clear that you are passing care for the victim to someone of greater skill and giving them the information they need to continue care.
You may end up in situations where you are forced to abandon a victim or a post. A good example would be when you hear the bug-out signal during search-and-rescue. At the start of the mission, you will be told that a specific signal (e.g. two long blasts on a whistle) means "get out now" because the area is unsafe. It may mean that a second tornado is coming through, that a structure is about to collapse, or a gas leak has been detected. You may be caring for a victim you cannot move, guarding a supply cache, or performing some other task for which you are legally responsible. Clearly, in that case, you must follow standing orders and abandon your post, possibly locking or securing as you go, however, you must immediately discharge your responsibility by reporting to your superior and you must clearly document the responsibilities you have abandoned (in activity log and debriefing).
For instance, you must immediately report the number, locations, and conditions of victims you have left behind or of critical equipment you have abandoned and obtain some acknowledgement of the fact. You may have received specific instructions in your mission briefing on how to handle evacuation or you may receive instructions when the evacuation is signaled, for example, to move victims who may be moved or to disable/destroy firearms left behind when abandoning a patrol car or field locker. If you do not have specific instructions or there is an unanticipated problem and you have the means to communicate, you must do what you can to clarify your responsibilities: "Zone-2 Command, we have a victim with a probable spinal injury which has not been immobilized. Do you wish us to move the victim, over?" Your superior will then make the call on whether to stay with the victim, take the time to immobilize, move the victim, or leave the victim temporarily.
As an officer, you have to deal with these situations where your orders-of-the-moment conflict with your assigned responsibilities. You have to get clarification if you can and make your best call if you cannot. But, as an officer, you also have to deal with the reciprocal situation of giving orders and assigning responsibilities to those under your command. That means that it is your job to ensure that your mission briefings or your evacuation orders give your subordinates the information they need to make the correct call (or, at least, 'the best call possible under the circumstances'). That is why we have five-paragraph op orders and ICS forms for team assignments, why we practice giving briefings: they give us a structure to ensure that our orders cover the issues they must cover to be carried out effectively, efficiently, and correctly. If you do not give team members instructions on what to do if they bug out, you are responsible for the actions they take under your orders.
Exceptions To the Chain-of-Command
We have mentioned several times that there are exceptions to the strict chain-of-command. These primarily deal with authority under certain defined specialities, such as medical practitioners, Master-Of-Arms, Law Enforcement Officers, and Safety Officers, etc. These are specialists who are given specific and overriding authority within their specialties. In specific cases, those specialties trump any other authority.
For example, the senior, most-experienced medical practioner present may assert authority over a medical issue. If the President of the United States comes down on an incident and tells you to move a patient, and the doctor standing there says, "this patient cannot be moved," then you defer to the doctor, even if the doctor is not your superior, until the situation is sorted out. When the Safety Officer tells your crew to stop activity, you stop, period. On issues of range or weapon safety, you defer to the Master-of-Arms or Range Master, regardless of rank or structure. Within the Auxiliary itself, these specialists may only be overruled on their specialty if their superior officer relieves them of duty and replaces them. If you are that superior officer, you may do so, if, for instance, you know that the patient is sitting on a ticking time bomb and that moving them is the better option even if it cripples them for life, but understand that your actions will be formally reviewed and you must be absolutely certain that you are making the right call. If you are the specialist in that circumstance, you have the same responsibility to only take a stand when it is absolutely necessary to do so and to explain why if circumstances permit. If circumstances allow it in any fashion, the specialist and the officer in charge must work together to come up with an agreeable solution ("OK, the Safety Officer says we can't continue working. Can we obtain appropriate protective equipment and come back? Can we get someone from HazMat to evaluate the risks? How far back do we have to set our perimiter?")
When you encounter conflicts and exercise authority, every effort must be taken to document it so that your decision can be evaluated after the fact. Why did you leave the victim behind in the building? When were you ordered to evacuate? By whom? One of the responsibilities of an officer is to make sure that paperwork is done and records are complete, delegating that task when necessary. Are you making sure that your teams have someone assigned to be a scribe? Have your teams been given appropriate forms? Have you debriefed team members and made sure that an activity log is submitted? Did everyone sign out of the incident before leaving? This is the less-glorious-but-still-important part of having a commission. If something goes wrong, those pieces of paper might be all that is available to try to sort out the problem: Lt. Smith hasn't been seen since yesterday; did they leave the incident without signing out... or are they still somewhere in the field, possibly incapacitated or dead? Suddenly that annoying piece of paper is very important.
In the Auxiliary, accountability comes down to our reporting process (e.g. activity logs, quarterly reports, after-action reviews), and, when necessary, disciplinary procedures. For egregious violations, we may be subject to civil and criminal process. Volunteers in Missouri are protected from some kinds of civil liability ("Good Samaritan" Law) such as medical malpractice if:
This last bullet also places some responsibility on trainers. If civil or criminal liability becomes an issue, we will need to demonstrate what training a volunteer received. For example, if we can demonstrate that a volunteer was trained to perform CPR, the volunteer performed CPR, and the victim died despite that (as is not uncommon), then we should be able to get a civil action dismissed. However, the trainer may have to present documents, or appear in a hearing or trial to make that happen. The same goes for demonstrating, for instance, that you have received training in the nature and limits of an officer's authority. A court will go back to those training materials to determine the types of things that you were trained/authorized to do.
Good records are a key to accountability: it was not written down, it did not happen. This also places a responsibility on our radio operators and net controllers to ensure that radio activity is logged as well as possible because the volunteer in the field up to their neck in alligators may not be able to write down everything they should when they should.
The disciplinary process is described in the next section of this course.
This section will deal with the disciplinary process with the Auxiliary. For minor issues, we should avoid formal disciplinary process. We are a volunteer organization and all of us are here (or should be here) for service to the community and each other. That means we have a certain level of motivation for resolving conflicts and those who are not so motivated will leave the service of their own accord. However, we may occasionally have to deal with various types of issues including (in rough order of seriousness):
We may also end up participating in disciplinary process within the Sheriff's Office or other agencies (such as witnesses to an official review of the conduct of a deputy or other emergency responder we work with on the field, or participation in a civil or criminal case).
Approach minor conflicts in the following preference order:
It is the responsibility of officers and NCOs to help guide this process. That's one of the reasons you exist. In many ways, especially in a new organization, some conflict is helpful, because it is in resolving conflicts that we will find holes in our process and establish new procedure for the future.
Volunteers without formal management training may find the following Independent Study courses from EMI helpful:
All three provide college/CEU credit and will work toward a FEMA Professional Development Series certification.
Approach privately
In minor matters and personality conflicts, the first step should be to try to resolve the matter informally between you and them. If, for instance, another volunteer does something which bothers you or you are having difficulty working with someone, if you have a problem with the way a procedure is being handled or believe that something is unfair, approach them privately and discuss the matter. We have to strike a balance between being patient and not letting conflicts fester.
There will always be personality conflicts, people will always have strengths and weaknesses, minor annoying habits, things we like about them and things we do not. When we can ignore such things without compromising the Service, we should simply do so. On the opposite side, in an organization where many of us may participate for years, anything which has the potential to simmer and grow has to be dealt with as gently as possible before it has a chance to do so. Finding that balance is not always easy, but if done correctly, most issues can be resolved this way. The object is to bring something to the other's attention, listen to their side, and provide a chance for something to be changed without embarrassment on either side.
When you should not approach privately
Skip this first step in any of the following cases:
If the matter is between a superior and a subordinate, it may be wise to note that the discussion occurred and any resolution or change in policy which resulted. This creates a later baseline to go back to if the matter is not resolved and further action needs to be taken. It also demonstrates that you did not ignore a matter brought to your attention.
Email is a convenient tool for private conflict resolution if it is used appropriately.
Because of the potential for mis-communication, take care in writing an email. You may write a draft, let it sit for a little bit, come back later and re-read it before deciding to send it. If you can, have someone else you trust (e.g. your spouse) read through it; they won't bring the same assumptions and may spot parts that are unclear or which may ruffle feathers. If you use your superior in chain-of-command to read through it, it can be a way to get their feedback and let them know of a matter in a way where they do not have to take official notice (use with care).
Often the best approach is to have the meeting one-on-one and then use an email to document the decision (in formal terms, referred to as a Memorandum of Understanding or MOU).
From our discussion at the library today, my understanding is that we will implement the following:
- All press releases will be approved by [X] and reviewed by at least one other person before submitting.
- In order to avoid confusion, all ads for future events, no matter who writes them, will be submitted to the LC Record by [X].
- If [X] is not available, call the Chief of Staff.
This technique allows the actual issue to be raised in a format which allows tone of voice and body language to come into play. What is documented is not the initial conflict (negative) but what is being done in the future (positive) and only the agreed alternatives need to be written, not ideas rejected along the way (unless it is specifically important to document why some option was rejected). It also gives the other party a chance to tell you if what they took away from the meeting is different from what you took away from it
Finding an arbitrator or facilitator
If the first step does not resolve the issue or it is not appropriate, the next step is to find one or more persons who can informally sit down with you and the person involved in the conflict. This can be a Chaplain or Chaplain's Assistant, for instance, or another volunteer who is neutral and impartial in the situation. The role of the facilitator is not to gang up on the other party but to help ensure that you are listening to each other, to bounce ideas off of, or to suggest alternatives neither of you have considered. The facilitator is also a witness that the situation is handled fairly. The facilitator can be a superior, but the superior has to keep in mind in that case that their role is not to judge (unless necessary) but to listen and prod the participants to come up with their own solutions. If neither side can or is willing to solve the problem, then the superior must impose one.
Lunch (coffee, whatever) is a good way to make the situation more friendly, less formal and let one side or the other save face.
Semi-formal settings such as a hotwash
A hotwash (informal debrief after an event where people brainstorm about what happened) can be a good way to de-fuse conflict if a comment is worded positively and not directed at a specific individual. Phrase constructively where you can by suggesting a change rather than harping on failure (e.g.: "Maybe we should schedule practice on vehicle caravans before the next deployment," rather than "So-and-so really screwed up the caravan thing and we had to make four u-turns.") The discussion tools in D4H for events, including the "lessons-learned" can be very useful for this as well.
Escalating within the chain of command
If none of the informal processes are working, the issue needs to be escalated within the chain of command: take the matter to your superior and let them sort it out. The superior should sit down with both parties to ensure that both sides are heard and that the resolution is fully understood. The Memorandum of Understanding technique or a formal order from the superior should be used to document the interaction and establish any new procedure needed. Many SOPs and SOGs will start their life in solving and documenting a problem.
Training and Exercise For Conflict Avoidance
The CERT Train-the-Trainer course emphasizes that trainers are the first line of defense in weeding out potential volunteers who do not have the appropriate mindset or who do not 'play well with others'. If a recruit is:
in a team-building project (remember the marshmallow and spaghetti towers?), skills demonstration, or exercise, it is a good clue that they should not be invited in or that, at the least, their application may be best delayed until we see them in more training circumstances or can check references. Disaster deployment will be more stressful than training, likely to make bad behaviors worse, and the last thing we need is a loose warhead with a gun smearing the name of our organization or of the Sheriff's Office. When considering whether to accept an applicant, we must always go back to the criteria on the enlistment/commission recommendation forms and in a particular, "attesting on my own honor to the same": when you recommend a candidate, your honor is on the line.
Auxiliary volunteers are considered to be members of the Sheriff's Office and are therefore subject to some of the same disciplinary procedures as reserve or full-time deputies. In general, the Sheriff may always elect to handle a disciplinary matter within the Sheriff's Office rather than within the Auxiliary, and this is particularly likely if either key staff officers are involved or enough key officers are witnesses to a matter that a fair disciplinary process within the Auxiliary is unlikely. In specific, however, there are two Sheriff's Office disciplinary procedures which will always apply to volunteers: immediate suspension for criminal charges and use-of-force review.
Use of Force Review
The Sheriff's Office has a policy requiring a Use-of-Force Review when a deputy is involved in the use of deadly force on or off duty. Auxiliary volunteers come under this policy and it does include the presentation of a weapon when it is not used (e.g. you draw your weapon and hold someone at gunpoint for the arrival of a peace officer). There is a less involved process for less-than-deadly force such as the use of pepper spray or stun gun. If the use-of-force is clear, such as dealing with an intruder in your home in the dead of night, the review process should be short and straight-forward. The public will associate any use of force by Auxiliary members with the Sheriff's Office, however, so the Sheriff always has a responsibility to look into the matter.
If you are involved in such a use-of-force, you should notify your superior in chain-of-command as soon as physically possible. If you are off duty, such as a defensive shooting, you should do the following:
The responding officer may very well take the weapon involved in the incident for examination. You should be able to get a receipt. The LCSA/LCSO will attempt to send an officer as soon as possible to advise you on the review process and take your statement. You may also request the services of an Auxiliary Chaplain at any time. If you are only given the 'one phone call' contact your attorney if you have one and have them contact the LCSO. If you do not have an attorney, contact your superior in the LCSA or the Sheriff and inform them that you require an attorney.
Sheriff's Office in the LCSA disciplinary process
When the Sheriff takes a direct role in LCSA discipline, the LCSO may either handle the entire matter within the Sheriff's Office, or they may provide one or more deputies or attorneys as investigators, judge, or jury in the Uniform Code of Military Justice (UCMJ) process described in the next section.
When a formal disciplinary process needs to be initiated for conduct in uniform or for prohibited off-duty conduct, the Auxiliary's process is based on the Uniform Code of Military Justice: the same rules used by the military and uniformed service branches. Missouri's version of the UCMJ is defined by Missouri Revised Statutes Chapter 40 (RsMO 40), "Military Justice", and is required for the Missouri National Guard (when not in Federal service) and Missouri State Guard. As we are required in our organization documents to be designed to operate within a State Guard structure when necessary, following Chapter 40 in our own operation makes our system compatible with the state process and prevents us from having to reinvent the wheel.
Because the UCMJ--- and even Missouri's simplified version--- is large, complex, and covers situations which we will in all likelihood never be faced with, we will define our own processes and exceptions to the UCMJ as we go, documenting them in our Volunteer Handbook, in our SOPs/SOGs, and in formal statements from previous cases. When there is a Sheriff's Office or Auxiliary policy on a matter, we follow it first, then go to Chapter 40 for matters where we do not have a defined process. This is the same way, for instance, that Robert's Rules of Order is used by organizations: our rules first, then fall back on Robert's Rules.
When a formal disciplinary matter occurs, there are some immediate responsibilities to handle as quickly as possible:
In the middle of a deployment or emergency, this initial process can be handled by a Commander's Mast. A Commander's Mast is an official meeting during a deployment conducted by the Commander (Acting Commander, or the Sheriff) where certain formal matters can be heard. This process is based on the traditional Navy "Captain's Mast" but is more or less our own process. Matters which may be heard by a Mast include:
The Commander may call witnesses to speak to a matter before the Mast. If the matter is too serious to be handled in the chain-of-command (it requires a court martial or must be handled by the Sheriff's Office), the evidence gathered shall be documented and made part of the record, it may be used to decide whether or not to proceed on an offense, but may not be used to render a final judgement. In the Auxiliary, a hearing at a Commander's Mast may be used to satisfy the requirements of pretrial investigation under RsMO 40.114. The accused and complainant shall also be allowed to call witnesses at a Mast, subject to the requirements of the Service. If the witnesses cannot be called during the Mast (e.g. unavailable or on duty), their statements shall be taken as soon as is practical after the Mast is concluded.
A Mast may not dismiss a volunteer from service. The volunteer may be temporarily suspended pending later review.
Throughout the disciplinary process, there are some principles which must be preserved. The accused may:
Article 31B Rights (RsMO 40.112)
From http://www.carson.army.mil/LEGAL/tds/article31-rights.html :
Even though Article 31 does not include a right to counsel (that comes from the Constitution) it is listed on the rights advisement card & must be included when reading a suspect his/her rights (RsMO 40.114).
I am __________, (first sergeant of the) _________, _________ (military installation). I am investigating the alleged offense(s) of ___________, of which you are suspected. Before proceeding with this investigation, I want to advise you of your rights under Article 31 of the Uniform Code of Military Justice. You have the right to remain silent, that is, to say nothing at all. Any statement you do make, either oral or written, may be used against you in a trial by court-martial or in other judicial, nonjudicial or administrative proceedings. You have the right to consult with a lawyer prior to any questioning and to have a lawyer present during this interview. You have the right to military counsel free of charge. In addition to military counsel, you are entitled to civilian counsel of your own choosing at your own expense. You may request a lawyer at any time during this interview. Have you previously requested counsel after advisement of rights? (If the answer is yes, stop. Consult your JAG Office before proceeding).
If you decide to answer questions during this interview, you may stop the questioning at any time. Do you understand your rights? Do you want a lawyer? (If the answer is yes, cease all questioning). Have you already consulted an attorney about this matter? (If the answer is yes, stop questioning). Are you willing to answer questions? Do you understand that your are free to end this interview at any time?
The initial communication should outline the complaint, advise the suspect of their rights, outline the process which will be followed, and tell them what the next steps shall be (e.g.):
This communication DOES NOT CONSTITUTE a formal statement of charges. The next steps shall require the Commander, upon consultation with relevant authority, to determine whether these matters rise to a level requiring formal discipline, what charges, if any, shall be proffered, and what level of formal process is appropriate to resolving the matter in the best interests of the Service. The Commanding Officer has the authority to suspend the volunteer from service pending formal proceedings (or for up to two weeks) and is taking that authority under advisement.
In the background, the officer should start the process of gathering information about the complaint and building a record. Remember at this point that the suspect's confidentiality should be preserved where possible. The possibility of Undue Influence (RsMO 40.126) shall specifically be avoided:
Undue Influence: any statement made by a superior officer which might prejudice their subordinates against the accused. In other words, if the Commander says to the Chief of Staff, "He's guilty and he needs to be punished for it," that is undue influence.
Types of Proceeding
Next, a meeting must be conducted to determine what level of discipline to pursue.
Limited to:
.
The extent of these punishments depends on the grade of the officer imposing punishment and the grade of the accused. As a volunteer group, the volunteer can always walk away. Imposition of punishment (e.g. extra duty, extra training) has to be voluntary and based on the alternative of being dismissed from service.
Prior to the imposition of nonjudicial punishment, an accused is entitled to notification:
For more serious offenses, or if the accused refuses Non-Judicial Punishment, the matter must go to a court-martial.
Summary Court Martial (RsMO 40.065)
Special Court Martial (RsMO 40.060)
General Court Martial (RsMO 40.055)
An exploration of the changing role of civil-defense organizations.